Desktop IntelliPlug DSK105

My Desktop IntelliPlug doesn't seem to be working?

Please check that all plugs for your devices are in the correct sockets on our products before you proceed any further. It is quite easy to get them mixed up in error particulary as we tend to have a number of cables to work with.

My peripherals do not switch off when my PC goes into standby mode!

Some PCs use as much power when in S1 standby mode as in normal operating mode. Please try setting standby mode to S3 mode in your BIOS or making sure you turn your PC off fully.

Why are my peripherals switching on and off intermittently?

In order to fully calibrate the Desktop IntelliPlug you may need to switch off your computer after you have switched it on for the first time. The IntelliPlug uses something called Auto Calibration. In order for this to work properly your computer must go through an on and off cycle. The IntelliPlug will then learn to adapt to your computers' unique patterns of energy consumption. You might want to see the Re-set instructions again.

Can i use my laptop with a Desktop Computer IntelliPlug?

We do not recommend it because the Desktop IntelliPlug works by sensing the current used by the Master Device. Batteries inside laptops often use more power during the charging cycle than when in active use, this confuses the Auto Calibration technology. The only time a Desktop IntelliPlug should be used with a laptop is when the internal battery has been removed, however we recommend using USB105.

Can I use my TV/Audio Visual system with the Desktop IntelliPlug?

Yes, it may be possible to use your television as the 'master' device but check the Desktop Computer Configuration instructions first and remember that the 'master socket' is permanently powered which means only peripheral equipment will be switched off. We have designed versions specifically for Television or Audio Equipment which enable you to switch off your 'master device' and peripherals and can also work with your remote control.

Does the Desktop IntelliPlug switch power off to my computer?

No, the 'master socket' remains permanently powered but modern computers use a tiny amount of electricity in standby (normally less than 1 watt). Collectively, peripheral equipment is responsible for lots of waster electricty primarily because they can be left on or in standby when not in use. If you would like to switch your computer off completely then you may use one of our Television versions.

Does switching my Computer and peripherals on and off reduce the lifespan of the system?

Technology advances and development in electrical components allows equipment to be switched on and off without reducing the lifespan of the system.

The Desktop IntelliPlug switches power on and off after a delay of a few seconds, is this normal?

Absolutely, we called it the IntelliPlug for a reason, it will only allow power to be sent to your equipment once it has ensured that power really is required. It does this by continuously measuring the flow of electricity actually being used so it's nothing to worry about!

Does the IntelliPlug have surge protection?

Yes, it has surge protection for the Master Device and all peripherals.

Can the Desktop IntelliPlug damage my equipment?

No. Oneclick products are simple switching devies that cannot interact or interfere with your equipment. They are manufactured and tested to comply and meet British standards. Our patented Zero Crossing Detection can actually help your equipment last longer by reducing stress to components when the IntelliPanel switches power on or off to your peripherals.

If I use some of the power saving options on my computer, such as Hibernation Mode, how will the Desktop IntelliPlug react?

The Desktop IntelliPanel uses the unique patented Auto Calibration system that automatically adapts to the power requirements of your equipment. It detects the low power state and so shuts down power to peripherals connected to the IntelliPanel and as soon as you re-activate the computer, the power is then switched to peripherals automatically.

One of my peripherals switches off but does not switch back on, why is this?

In very few instances, some peripherals have soft switches, which automatically default to 'off' in the event of a power cut. We're sorry but in this instance you will have to manually switch the power on to this device. (The IntelliPlug is clever but we haven't found a way for it to physically turn things on yet but we are working on it!)

I have more than two peripheral devices that I need to plug into the Desktop IntelliPlug, how do I achieve this?

We have tried to make our produts versatile and adaptable as possible but if you have more peripherals than 'peripheral' sockets then it is possible to use a conventional extention block with our devices provided you do not exceed the maximum load of 13A. If your environment allows you to use trailing sockets/ extension blocks with our devices then plug it into one of the 'peripheral' sockets to create more. There's no need to worry about safety provided you keep to the maximum load as our products are designed to meet British Standards, which means that they are entirley safe to use in this manner.

Can I plug more than 1 device into the Master Socket?

Our IntelliProducts are only designed for use with one 'master' device. Using more than one would confuse the Auto Calibration system. OneClick is constantly developing and recognising their technology can be adapted to meet a number of new challenges and energy saving opportunities. We post details of all product launches on our webstie so we would suggest you check with us again for further exciting news.

I have a USB Hub with LED's which is powered by the Desktop IntelliPlug. When I switch off the computer the LED's on my mouse, keyboard and USB Hub stay on. Why?

The mouse, keyboard and USB Hub are connected to the USB socket of the computer. These sockets are permanently powered and so may cause the LED's to illuminate, it's nothing to worry about.

How much power do my peripherals actually use?

To calculate the amount of energy used, you would have to refer to the manufacturers information of your equipment. As for savings that can be achieved this will differ for each user as it epends on the following factors:

1. The number of peripherals used.
2. The cost of electricity which can be obtained from your supplier.
3. The number of hours that equipment would normally be left on or in standby unnecessarily.
4. The amount of power consumed by peripherals.

Independant tests have shown that our products arre cost-effective and can pay fro themselves many times over. You will also be helping to 'go green' by improving your carbon footprint which is just as important.