Desktop IntelliPlug™ DSK105

My Desktop IntelliPlug™ doesn’t seem to be working?

We have found on numerous occasions (and we include ourselves in this) that the labyrinth of cables we hide behind our computers can get a bit muddled up. It is very important that the computer (not the monitor) is plugged into the mains socket, so it might be worth checking that before we go any further! You might want to check the Desktop Computer configuration instructions again.
Please ensure all of the connected plugs/extensions are seated properly, if they aren’t pushed all the way in they may not be connecting correctly.

My peripherals do not switch off when my PC goes into standby mode!

Some PCs use as much power when in S1 standby mode as in normal operating mode. Please try setting standby mode to S3 mode in your BIOS or making sure you turn your PC off fully.

Why are my peripherals switching on and off intermittently?

In order to fully calibrate the Desktop IntelliPlug™ you may need to switch off your computer after you have switched it on for the first time. The IntelliPlug™ uses something called Auto Calibration. In order for this to work properly your computer must go through an on and off cycle. The IntelliPlug™ will then learn to adapt to your computers’ unique patterns of energy consumption. You might want to see the Re-set instructions again.

Can I use my Desktop Computer with a Laptop IntelliPlug™?

We do not recommend it because the Desktop IntelliPlug™ works by sensing the current used by the Master Device. Batteries inside laptops often use more power during the charging cycle than when in active use, this confuses the Auto Calibration technology. The only time a Desktop IntelliPlug™ should be used with a laptop is when the internal battery has been removed, however we recommend using USB105.

Can I use my TV/Audio Visual system with the Desktop IntelliPlug™?

Yes, you may want to check the TV/AV configuration instructions. You can use a Television or Audio Visual amplifier as the Master Device. However, the Master Socket on the Desktop IntelliPlug™ is permanently powered, this means only your peripheral equipment will be switched off. The best product for you in this instance is the TVA105. This IntelliPlug™ will enable you to switch off your peripherals and your Master Device.

Does the Desktop IntelliPlug™ switch power off to my computer?

No, the computer will be permanently powered. Modern computers use a tiny amount of electricity in standby (normally less than 1 watt). Collectively, however, peripheral equipment is responsible for lots of wasted electricity. Primarily because peripheral devices are never switched off. If you would like to switch your computer off completely you may use our TVAIMP205 in computer configuration mode. To see how much energy your peripherals might be wasting visit our research page.

Does switching my Computer and peripherals on and off reduce the lifespan of the system?

No. Things have moved on in leaps and bounds since the old days and the performance of modern electrical components is no longer compromised by turning appliances on and off (so we don’t have an excuse for not doing it!).

The Desktop IntelliPlug™ switches power on and off after a delay of a few seconds, is this normal?

Absolutely, we called it the IntelliPlug™ for a reason, it will only allow power to be sent to your equipment once it has ensured that power really is required. It does this by continuously measuring the flow of electricity actually being used so it’s nothing to worry about!

Does the IntelliPlug™ have surge protection?

Yes, it has surge protection for the Master Device and all peripherals.

What is the life expectancy of the Desktop IntelliPlug™?

We’re big believers in producing quality innovations and we think selling poor quality products to our customers is unacceptable. We have designed the IntelliPlug™ to last for more than 1 million cycles, that’s down to hard wearing parts and technical innovation. You can use the Desktop IntelliPlug™ more than 180 times a day and it should still work for more than 15 years. It will pay for itself many times over and we think that’s only fair! Even our original panel is still working after 18 years and you can imagine how much we’ve put that through!

Can the Desktop IntelliPlug™ damage my equipment?

No. We wouldn’t supply you with a product that we weren’t 100% happy with. The OneClick products can actually help your equipment last longer, by reducing stress to the components when you switch the peripherals on and off. This is down to our patented Zero Crossing Detection.

If I use some of the power saving options on my computer, such as Hibernation Mode, how will the Desktop IntelliPlug™ react?

All OneClick devices automatically detect the low power state and so shut down all peripherals connected to the panel. As soon as you re-activate the computer your peripherals will automatically come to life. You won’t have to lift a finger!

One of my peripherals switches off but does not switch back on, why is this?

In very few instances, some peripherals have soft switches, which automatically default to ‘off’ in the event of a power cut. We’re sorry but in this instance you will have to manually switch the power on to this device. (The IntelliPlug™ is clever but we haven’t found a way for it to physically turn things on yet…but we are working on it!)

Do I need a separate remote control to operate the Desktop IntelliPlug™?

No. We don’t believe in wasting money and resources so we designed the IntelliPlug™ to detect the fall in current when you switch your Master device off, only then, will the IntelliPlug™ power down your peripherals automatically.

I have more than two peripheral devices that I need to plug into the Desktop IntelliPlug™, how do I achieve this?

All you need to do is use the IntelliPlug™ in conjunction with a trailing socket or adaptor (the ones we all have lying around the house). We have tried to make our products as versatile and as adaptable as possible, by using the IntelliPlug™ in this way you won’t have wasted any money on those trailing sockets/adaptors and you’re saving electricity. There’s no need to worry about safety, our products are designed to meet British Standards, which means that they are entirely safe to use in this manner. Doesn’t that feel good?

Can I plug more than 1 device into the Master Socket?

We do not advise plugging more than one device into the Master Socket as this may confuse the Auto Calibration system. OneClick is currently developing an IntelliPlug™ with two Master sockets. We hope to launch this in the future so please keep checking our website for news.

I have a USB Hub with LED’s which is powered by the Desktop IntelliPlug™. When I switch off the computer the LED’s on my mouse, keyboard and USB Hub stay on. Why?

The mouse, keyboard and USB Hub are connected to the USB socket of the computer. These sockets are permanently powered and so may cause the LED’s to illuminate, it’s nothing to worry about.

How much power do my peripherals actually use?

Visit our research page and calculate how much energy your household equipment is using?