Television/Audio Visual IntelliPlug™ TVA105

My Television/Audio Visual IntelliPlug™ doesn’t seem to be working?

We have found on numerous occasions (and we include ourselves in this) that the labyrinth of cables we hide behind our TV’s can get a bit muddled up. It is very important that the television is plugged into the mains socket, so it might be worth checking that before we go any further! You might want to check the television configuration instructions again. Please ensure all of the connected plugs/extensions are seated properly, if they aren’t pushed all the way in they may not be connecting correctly.

Why is my television switching on and off intermittently?

In order to fully calibrate the Television/Audio Visual IntelliPlug™ you must switch off your television after you have switched it on for the first time. The IntelliPlug™ uses something called ‘Auto Calibration’. In order for this to work properly your television must go through an on and off cycle. The IntelliPlug™ will then learn to adapt to your televisions’ unique patterns of energy consumption. We suggest you see the Re-set instructions for a step by step guide.

Can I plug anything other than a TV into the Master Socket?

Yes, you may decide to use your amplifier as the Master Device and that’s fine. However, we do not recommend using equipment such as a video recorder or DVD player in the Master Socket. You can view this set up by looking at the amplifier configuration instructions.

Can I use my Desktop computer with the Television/Audio Visual IntelliPlug™?

Yes, you may want to check the computer configuration instructions. You can use a desktop computer as the Master Device. However, the Master Socket on the Television/Audio Visual IntelliPlug™ is not permanently powered, this means that all your equipment will be switched off.

Can I use my laptop with my Television/Audio Visual Intelliplug?

No, laptops have an internal battery which may confuse the Auto Calibration system. For laptops please use USB105.

Does switching my television and peripherals on and off reduce the lifespan of the system?

No. Things have moved on in leaps and bounds since the old days and the performance of modern electrical components is no longer compromised by turning appliances on and off (so we don’t have an excuse for not doing it!).

The Television/Audio Visual IntelliPlug™ switches power off after a delay of thirty seconds, is this normal?

Absolutely, we called it the IntelliPlug™ for a reason. As modern technology advances, so too does the sophistication of household gadgets. Automatic downloads to digital televisions are becoming more and more common. Recognising that it would be detrimental to an electrical system to switch off mid download, the IntelliPlug™ will only power down your equipment once it is sure no more power is required by the Master Device(for down loading etc). It decides this by continuously measuring the flow of electricity actually being used, so if it takes a little while to switch off it’s nothing to worry about!

Does the Television/Audio Visual IntelliPlug™ have surge protection?

Yes, it has surge protection for the Master Device and all peripherals.

What is the life expectancy of the Television/Audio Visual IntelliPlug™?

We’re big believers in producing quality innovations and we think selling poor quality products to our customers is unacceptable. We have designed the IntelliPlug™ to last for more than 1 million cycles, that’s down to hard wearing parts and technical innovation. You can use the Television/Audio Visual IntelliPlug™ more than 180 times a day and it should still work for more than 15 years.It will pay for itself many times over and we think that’s only fair! Even our original panel is still working after 18 years and you can imagine how much we’ve put that through!

Can the Television/Audio Visual IntelliPlug™ damage my equipment?

No. We wouldn’t supply you with a product that we weren’t 100% happy with. The OneClick products can actually help your equipment last longer, by reducing stress to the components when you switch the peripherals on and off. This is down to our patented Zero Crossing Detection.

One of my peripherals switches off but does not switch back on, why is this?

In very few instances, some peripherals have soft switches, which automatically default to ‘off’ in the event of a power cut. We’re sorry but in this instance you will have to manually switch the power on to this device. (The IntelliPlug™ is clever but we haven’t found a way for it to physically turn things on yet…but we are working on it!)

Do I need an additional remote control to operate the Television/Audio Visual IntelliPlug™?

No. We don’t believe in wasting money and resources so we designed the IntelliPlug™ to detect the fall in current when you switch your Master device off, only then, will the IntelliPlug™ power down your peripherals automatically. However, the remote sensor learns the signature of your remote control on button to reactivate your television into standby.

How do I programme the remote sensor to recognise my remote control?

Simple, just visit our remote sensor page.

What colour should the light inside the remote sensor be?

This depends on the production model, the light may be green or orange in either case your sensor will not be affected.

Can I activate the Television/Audio Visual IntelliPlug™ manually if I lose my remote control?

Of course, to manually activate the IntelliPlug™ all you have to do is press the button on top of the remote sensor and activate your master device within thirty seconds. For more instructions visit the remote sensor page.

I have more than one peripheral device that I need to plug into the Television/Audio Visual IntelliPlug™, how do I achieve this?

All you need to do is use the IntelliPlug™ in conjunction with a trailing socket or adaptor (the ones we all have lying around the house). We have tried to make our products as versatile and as adaptable as possible, by using the IntelliPlug™ in this way you won’t have wasted any money on those trailing sockets/adaptors and you’re saving electricity. There’s no need to worry about safety, our products are designed to meet British Standards, which means that they are entirely safe to use in this manner. Doesn’t that feel good?

Can I plug more than 1 device into the Master Socket?

We do not advise plugging more than one device into the Master Socket as this may confuse the Auto Calibration system.

Can I timer record to my Video/DVD recorder from my Sky Digibox using the Television/Audio Visual IntelliPlug™?

We would hate to be responsible for you missing your favourite programmes, so if you want to timer record from your digibox to your video or DVD recorder we recommend that you connect both appliances to a separate wall socket. After all we wouldn’t want you to miss the latest episode of Tomorrow’s world! NB. The sky socket on the IntelliPlug™ is only designed to be used when the digibox is not required for timer recording.

Can I use the IntelliPlug™ in conjunction with Sky+ and Sky HD and still record my programmes?

We would hate to be responsible for you missing your favourite programmes, so if you want to record we recommend that you leave your Sky+ or Sky HD connected to a wall socket. After all we wouldn’t want you to miss the latest episode of Tomorrow’s world! NB. The sky socket on the IntelliPlug™ is only designed to be used when the digibox is not required for timer recording.

Why does the standby light on my television take up to a minute to go off?

These small ‘standby’ lights are called LED’s (Light Emitting Diodes) they are a very energy efficient bulb. The residual energy stored in these tiny lights can power them for a minute or so after the electricity has been switched off.

How much power do my peripherals actually use?

Visit our research page and calculate how much energy your household equipment is using?

What function does the dedicated sky socket perform?

The dedicated sky socket is designed specifically for Sky Digital. When you turn off your television the peripherals will switch off together with your Sky Digital Box. The Sky Digital Box will be powered back in to standby after 30 seconds. This automatically re-sets your Sky Box and places it in to standby mode ready for use. The Sky socket is not recommended for Sky + or Sky HD.