FAQ
Laptop IntelliPanel™ USBIMP205
- My Laptop IntelliPanel™ doesn’t seem to be working?
- It is really important to ensure that your laptop computer is connected to the Master Socket on the IntelliPanel™ so it might be worth checking that before we go any further. The next thing to check is the USB cable (which we have provided), you need to make sure it is connected to your laptop correctly and the RJ12 socket is attached to the IntelliPanel™. That can be a bit complicated so you might want to take another look at the Laptop configuration instructions. Plug your peripherals into the IntelliPanel™ but make sure they are all seated properly, if they aren’t they may not be connecting correctly. When you switch your laptop computer on, wait until the operating software of the computer (i.e. Windows) has fully loaded. The laptop will then recognise the IntelliPanel™ and switch the peripherals on whenever you activate the laptop.
- Can I use my Laptop IntelliPanel™ with a desktop computer?
- Yes, that’s fine, but you must make sure you have a spare USB socket on your desktop computer (do not connect via a USB Hub). However we would recommend that you use the CSIMP205.
- Why does the Laptop IntelliPanel™ have a permanent on socket?
- We are aware that some devices require permanent power, fax machines for example don’t tend to work very well when they are switched off! So we thought we’d add that socket so you can still have all your office equipment connected in one place.
- Can I plug more than one item into the permanent on socket?
- Yes, all you need to do is use the IntelliPanel™ in conjunction with a trailing socket or adaptor. (The ones we all have lying around the house) We have tried to make our products as versatile and as adaptable as possible, by using the IntelliPanel™ in this way you won’t have wasted any money on those trailing sockets/adaptor. There’s no need to worry about safety, our products are designed to meet British Standards, which means that they are entirely safe to use in this manner.
- Does switching my laptop and peripherals on and off reduce the lifespan of the system?
- No. Things have moved on in leaps and bounds since the old days and the performance of modern electrical components is no longer compromised by turning appliances on and off (so we don’t have an excuse for not doing it!).
- The Laptop IntelliPanel™ switches power on after a delay of a few seconds, is this normal?
- Absolutely, we called it the IntelliPanel™ for a reason, it will only allow power to be sent to your equipment once it has ensured that power really is required. It does this by continuously monitoring the activity of a specific aspect in your laptop, it’s nothing to worry about!
- Does the Laptop IntelliPanel™ have surge protection?
- Yes, it has surge protection for the computer, all peripherals, and the telephone/modem splitter.
- What is the life expectancy of the Laptop IntelliPanel™?
- We’re big believers in producing quality innovations and we think selling poor quality products to our customers is unacceptable. We have designed the IntelliPanel™ to last for more than 1 million cycles, that’s down to hard wearing parts and technical innovation. You can use the IntelliPanel™ more than 180 times a day and it should still work for more than 15 years. It will pay for itself many times over and we think that’s only fair! Even our original panel is still working after 18 years and you can imagine how much we’ve put that through!
- Can the Laptop IntelliPanel™ damage my equipment?
- No. We wouldn’t supply you with a product that we weren’t 100% happy with. The OneClick products can actually help your equipment last longer, by reducing stress to the components when you switch the peripherals on and off. This is down to our patented Zero Crossing Detection.
- One of my peripherals switches off but does not switch back on, why is this?
- In very few instances, some peripherals have soft switches, which automatically default to ‘off’ in the event of a power cut. We’re sorry but in this instance you will have to manually switch the power on to this device (The IntelliPanel™ is clever but we haven’t found a way for it to physically turn things on yet…but we are working on it!).
- Do I need a separate remote control to operate the Laptop IntelliPanel™?
- No. We don’t believe in wasting money and resources so we designed the Laptop IntelliPanel™ to detect an operational change when you switch your laptop off, only then, will the Laptop IntelliPanel™ power down your peripherals automatically.
- I have more than six peripheral devices that I need to plug into the Laptop IntelliPanel™, how do I achieve this?
- All you need to do is use the IntelliPanel™ in conjunction with a trailing socket or adaptor (the ones we all have lying around the house). We have tried to make our products as versatile and as adaptable as possible, by using the IntelliPanel™ in this way you won’t have wasted any money on those trailing sockets/adaptors and you’re saving electricity. There’s no need to worry about safety, our products are designed to meet British Standards, which means that they are entirely safe to use in this manner.
- I have a USB Hub with LED’s which is powered by the Laptop IntelliPanel™. When I switch off the computer the LED’s on my mouse, keyboard, USB Hub etc stay on. Why?
- The mouse, keyboard, USB Hub etc are connected to the USB socket of the computer. These sockets are permanently powered and so may cause the LED’s to illuminate, it’s nothing to worry about.
- Do I need to route my telephone/broadband through the Laptop IntelliPanel™?
- We suggest that you do but it’s entirely up to you. We’ve put it there so you can have complete piece of mind. If you decide to run your telephone/broadband through the IntelliPanel™ you can rest assured that they will have the benefit of surge protection.
- If I connect my telephone to the Laptop IntelliPanel™ will I still be able to use it when the computer is switched off?
- Of course, we know you’d like to protect your equipment against surge so OneClick designed this panel to work with you, not against you. We’re trying to make life easier. The telephone/broadband lines on the IntelliPanel™ have permanent power, that means you can still use them even when you have switched off the rest of your equipment.
- How do I route my broadband through Laptop IntelliPanel™?
- It’s really easy, please see our telephone/broadband configuration instructions.
- How do I route my telephone through the Laptop IntelliPanel™?
- It’s really easy, please see our telephone/broadband configuration instructions.
- How much power do my peripherals actually use?
- Visit our research page and calculate how much energy your household equipment is using?
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