Frequently Asked Questions
Please select a product to see the related FAQ:
Most Frequently Asked Questions
- I am interested in purchasing a version for use outside the UK.
- We are developing a range of products for other countries and once they become available they will be launched via our website. Please check regularly for news and updates.
- Will your products pass a PAT test??
- PAT tests may be completed on both the IntelliPlug and the IntelliPanel apart from the insulation test. This is due to the fact that the insulation test uses up to 500v but both the IntelliPlug and the IntelliPanel contain Surge Suppression that may cause this test to fail. There are no other user tests other than a functional test and inspection of the case and mains lead.
- Is your website secure?
- We use WorldPay secure payment page to process payment details as we recognise that security is one of the major concerns for the shopper during an online transaction, so we use state of the art security tools and techniques to ensure that you are protected against online fraud.
- How much energy and money can I expect to save when using one of your products?
- The amount of saving that can be achieved will differ from each user as it depends on the following factors:
- The number of peripherals used
- The cost of electricity which can be obtained from your supplier
- The number of hours that equipment would normally be left on or in standby unnecessarily.
- The amount of power consumed by peripherals
- Our products are designed to switch peripheral equipment off and on automatically when plugged into our devices – saving time, energy and money as well as helping reduce the effects that wasted energy is having on the environment.
- Energy costs continue to rise and we are all looking at ways of reducing bills as well as contributing towards reducing the effects of global warming. With our simple PLUG and PLAY products, you benefit in several ways without having to compromise your lifestyle.
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