Re-set procedure DSK105

If you have found that your Desktop IntelliPlug™ is switching your peripherals and Master Device off without any instruction from you or if they switch off after only a few moments, don’t worry the plug isn’t faulty it just needs to re-calibrate itself .

In order to calibrate your plug just follow the simple steps below.
1. Switch off the IntelliPlug™ at the mains supply.
2. Wait 5 seconds.
3. Turn on the IntelliPlug ™ at the mains supply.
4. Wait 5 seconds.
5. Switch on the computer.
6. Wait until all programs (Windows etc) have fully loaded.
7. Switch off the computer.

This will calibrate the Desktop IntelliPlug™. Your computer is now ready for use

If the answers we’ve provided here don’t work to resolve your problem then we’re very sorry. We’d like to think we react to our customers’ enquiries (the good, the bad, the ugly) with haste and absolute sincerity. Please email using the form provided, we have a brilliant team standing by. We’re very proud of our product and have spent years earning the respect of our customers and that’s very important to us. In fact, it is vital to our ongoing success.